Frequently Asked Questions

• FULL LIST OF FAQS

Maps of the UK

1. A map on my site
2. Can I print multiple copies of the maps or use a map within a publication?
3. Do you have maps of counties or postcodes?
4. Do you have old maps?
5. How can I convert to longitude and latitude?
6. The marker indicating my postcode location is wrong.
7. The labelling or placing of a road, building or river is incorrect on the map.
8. What do the symbols on the maps mean?
9. What does the scale mean?
10. Where do I find the weather service?
11. Why is the map out of date?

1. A map on my site

   There are two ways that you can display maps on your site:
   
   Free Linking (from the interactive site):

   You are welcome to link to a map via the URL or web address. Please note that the map images always need to reside on our server due to copyright restrictions. Users are not permitted to download them or store them locally.
   
   Embedded Maps:

   You can also embed a Multimap map on your own website by clicking the "link" button, and choosing the embed option. You will be provided with some HTML code that you can paste into your own website. The service is limited to 50,000 transactions per year, and cannot be used for internal facing applications.

   If you expect to use more than this amount or wish to use Multimap maps any other way, please contact our sales team on 020 7632 7800 or by sending an email to sales@multimap.com.

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2. Can I print multiple copies of the maps or use a map within a publication?

   Please feel free to print up to 10 copies of a single map for personal use only. We regret to inform you however that the maps on our website cannot be copied or downloaded. This is because they are provided by external suppliers, and we are legally obliged to comply with their copyright laws.

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3. Do you have maps of counties or postcodes?

   We don't provide maps of county boundaries or postcodes.
   
   You may find the following websites useful:
   
   Stanfords
   Counties Map
   UK Postcode Map
   London Postcode Map

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4. Do you have old maps?

   We don't have old maps but you may find the following website useful: Old Maps.

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5. How can I convert to longitude and latitude?

   We offer a business geocoding service. If this is of interest, please email details of your requirement to: sales@multimap.com.
   
   The datum we use is WGS84 (World Geodetic System 1984). Most GPS receivers use this datum as well. You can find more information at:http://en.wikipedia.org/wiki/WGS84.

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6. The labelling or placing of a road, building or river is incorrect on the map.

   The map data itself including the road names and placement of the roads, rivers, canals, lakes and buildings is supplied to us by several data providers who supply many organisations with this same information. If they have a feature incorrectly placed or labelled, they need to change this within their central database which is then included in various products sent to organisations like Multimap.

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7. The marker indicating my postcode location is wrong.

   The geographic co-ordinates for each UK postcode are created and maintained by various map data suppliers. If the marker for your postcode is in the wrong location, it may be due to one of the following reasons:
   
   If you have entered a full postcode to produce a map and the marker is in slightly the wrong location, this is because the postcode alone is shared between several addresses and therefore may cover a whole street or set of streets.
   
   If the marker is in the wrong place on the map, it is because the co-ordinates listed for your postcode have been wrongly estimated. We receive data updates regularly so please keep checking the site for improvements.

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8. What do the symbols on the maps mean?

   We are currently working on including a key on our map pages. For new developments, please feel free to keep checking our site.

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9. What does the scale mean?

   Our scale is relational, meaning that 1:10,000 is a map of a location 10,000 times smaller than it is in reality. E.g., at a scale of 1:10,000, 1 centimetre on the map would be equal to an area of 10,000 centimetres (100 metres).

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10. Where do I find the weather service?

    There is a brief overview of the current weather under each map. If you click on this, you will be taken to the full weather page.

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11. Why is the map out of date?

    Our map data comes from different suppliers and when physical geography changes, it can take some time for this to be accurately reflected within the digital data sets supplied to Multimap.
    
    Our digital data sets are updated regularly, so please keep visiting the site and hopefully any errors will be automatically corrected within the next few updates.

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